Refund and Return Policies

Please review the following choices carefully, refunds and returns can only be processed when eligible items are returned using the appropriate method. If your return is shipped or brought to a store after the timeframes indicated below, we regret that we cannot issue a refund or send the merchandise back to you.

 

Items That Cannot Be Returned

 

YIC Solutions digital content and other downloaded purchases, including but not limited to downloadable PDFs products, are not returnable. However if you are having compatibility or quality issues with your content, please contact us for assistance.

Bulk orders of 50 or more copies are non-returnable.

 

Returning Items from Amazon

 

If you are returning an Amazon item that was purchased from YIC Solutions, the packing slip in your shipment has specific instructions for returns. Amazon will provide a pre-printed return label with their Returns Department Address.
 

Please Note: Your packing slip may or may not be a prepaid label. You may be required to pay for return shipping. Shipping charges are non-refundable.