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About Us

YIC Solutions

The Best Digital Collection

At YIC Solutions, we believe in making your shopping experience as easy and as efficient as possible. We are here to provide all of our customers with the best digital eBooks that are carefully sourced and selected for your convenience.

 

We strive to provide a comprehensive customer service approach, ensuring that all of your needs are not only met, but exceeded. No matter what you are looking for, we are here to help. Contact us today to learn more.

  • Do I need special software or hardware to read eBooks?
    All you need is your PC, laptop or hand held device and the free Reader software. We offer eBooks in three different formats: PDF download, EPUB download and Online Reader. Our Online Reader requires no software other than an internet browser. For downloading, we will provide you with a link to download the appropriate Reader software free of charge when you make a purchase.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • Can I download eBooks on to my hand held device?
    In most cases, yes. This does depend on which operating system your hand held device is running however, as different eBook formats are compatible with different operating systems.
  • Can I print and copy my ebooks? Can I print and copy my ebooks?
    eBooks have DRM security settings that may prevent (or limit) printing and copying of some ebooks. These are set by the Publisher and vary from ebook to ebook, and even from format to format for the same ebook. You can view the security settings for each title by clicking the "Print & copy permissions" link below the "Add to cart" button on the ebook product page.
  • How do I get help if I have a problem?
    Please email customer service at yicsolutions26@gmail.com who will be happy to assist you and, will always try to respond to your request within 48hours.
  • What tax do I pay?
    If your government requires us to do so, we will add applicable sales tax to your purchase price. The tax might be called Sales Tax, GST or VAT, depending on your country. Tax is normally included in the price of the ebook, or it will be calculated at checkout. (Or it will be left off in cases where ebooks are exempt from tax.) ​ As we need to comply with the tax systems of multiple countries it can get a bit complicated, but we have tried to display exactly what tax you have to pay in the simplest and most transparent fashion. ​ Simply put, if sales tax is applicable, it will be clearly shown at checkout. ​
  • Once I have purchased my ebook, will it always be available?
    Yes, once you have purchased the ebook it is yours. The title is attached to your email and you can access it at any time. Most formats allow you to download the title as many times as you like however, we do put a limit on the downloads to prevent abuse of the system. If you need to download your ebook again and you are receiving an error message indicating that you have used all of your licenses, please email customer service yicsolutions26@gmail.com who will be happy to reset this license for you.
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